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Does Use of SLCC's Student Writing Center Improve Student Performance?

Prepared by Jeff Webb
AAB 355-Q • 4600 S Redwood Road • (801) 957-4110
April 15, 2017

Abstract

The Student Writing Center (SWC) at Salt Lake Community College (SLCC) offers peer and faculty writing tutoring for students at a number of locations: Redwood, Jordan, South City, West Valley, Library Square and the Academic Literacy Center (in TB on Redwood campus). Students using the SWC are seeking consultation on papers they are writing for a variety of courses: English 1010 and English 2010, primarily, but also courses such as, among others, Math 1030, Political Science 1100, History 1700, Communications 1010 and Psychology 1100. A previous study showed a large improvement in grades for students who used the SWC compared to students in the same classes who did not use the SWC. However, that study did not control for self-selection bias. It is possible that improved grade outcomes for students choosing to use the SWC was due to their greater motivation and engagement compared to peers. The present study updates the previous one by controlling, as much as possible, for self-selection bias.  Research questions included:

  1. Did students who used the SWC get higher grades in the originating course? (By “originating course” we mean the course for which the students sought SWC tutoring help.)
  2. Did students who used the SWC have higher rates of retention into the subsequent semester?
Propensity score matching (PSM) was used in this study to correct for self-selection bias among students who chose to use the SWC. The purpose of PSM is to make an observational study resemble a randomized study as closely as possible, thereby eliminating pre-existing differences among students as possible explanations for differences in group outcomes.

After PSM, statistical analysis showed that:
  1. Students who used the SWC earned higher grades in the originating course compared to those who did not use the SWC. On a 4 point numeric scale, using the SWC was associated with, on average, a 0.27 to 0.39 advantage in grade performance.
  2. Students who used the SWC had higher average retention rates into the next semester compared to those who did not use the SWC, by a margin of about 1% to 4%.

Cource grades fig.1

Average course grades by SWC usage and class (matched data)

Research Report

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