Classroom Technology and Support

Trained technicians are available thelp you when you have an issue with the instructional technologies — projectors, digital displays, document cameras, BD/DVD players, laptop connections, microphones, etc. — in your assigned classrooms. Faculty members can report classroom technology problems to the OIT Help Desk at:

• Phone: 801-957-5555
• Email: helpdesk@slcc.edu

For urgent needs, please reach out directly to the Classroom Support Team for your region. Please note a ServiceNow ticket will still be created:

CTS North

• Campus Coverage:
  • Airport Site
  • South City*
  • Westpointe
• Site Lead: Samuel Smith 
• Support Line: x3014

CTS Central

• Campus Coverage:
  • Redwood-Taylorsville*
  • West Valley
• Site Lead: Aidan Hubert
• Support Line: x4991

CTS South

• Campus Coverage:
  • Herriman
  • Jordan*
  • Miller
• Site Lead: Taryn Buchanan
• Support Line: x2691

*Indicates on-site support staff location for that region. We also travel to support all other SLCC learning centers.

Classroom technology support staff are on call M-F from 8:00am-8:00pm except during school holidays.

The Help Desk operators will create a ServiceNow ticket outlining your classroom technology issue, and if our technicians are unable to solve your problem over the phone, they can generally be at your classroom within a few minutes. We also stock a wide variety of portable equipment to help keep your classes running in the event of any equipment failures.

All of our classrooms contain a standard minimum technology design for ease of faculty use. The installed displays — projectors or flat panel TVs — in the classrooms have available HDMI cabling to connect to your portable devices. Simply make sure that your laptop, tablet, or other teaching device has an HDMI port, or an adapter that can generate an HDMI video output. This will guarantee that you get the highest quality audio and video signals during your classroom presentations.