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FIX IT Customer Service

FIX IT is the customer service and communication branch of Facilities Services at Salt Lake Community College. If you have a physical facilities problem, please contact us through one of the following:

To submit a work order request ALWAYS INCLUDE: campus, building, room #, description, and pictures (if possible). For faster response time please email us.
Phone: 801-957-3911

Submit a Work Order Request here

For general questions contact:

Susana Chaffos
Customer Service Manager
Taylorsville-Redwood Campus, GFSB 107D
Office: 801-957-4885
Fix It: 801-957-3911

To better serve you, please complete the customer service survey.

Hours of Operation

Regular Work Hours
Monday thru Friday 8 a.m.-4:30 p.m.

Monday - Friday: 4:30 p.m.-10 p.m.
Saturday: 7:30 a.m.-3:30 p.m.
Sunday: Closed

Campus Police: UHP

For Security, Campus, or Personal Emergency Assistance: 801-957-3800

Please Contact Campus Police:

  • Break In/Burglary
  • Broken Main Floor Locks, Doors & Windows
  • Fire on Campus or Grounds or In Buildings
  • Fire Systems in Constant Alarm
  • Medical Emergencies

For Emergencies call 911 or Campus Police 24-hour Dispatch: 801-957-3800


Below is a list of services SLCC can provide:

▪ Building Maps/CAD Drawings

▪ Lighting Maintenance

▪ Cabinetry

▪ Lost and Found

▪ Carpentry

▪ Motor Pool

▪ Clocks (PRIMEX ONLY)

▪ Office Moves / Move Requests

▪ Courier Service

▪ Painting

▪ Custodial Services

▪ Parking Lot Maintenance

▪ Customer Service/FIXIT

▪ Pest Control

▪ Damage to Doors, Tiles or Walls

▪ Plugged Toilets, Sinks, Drains

▪ Electrical Work

▪ Plumbing

▪ Elevator Maintenance

▪ Preventative Maintenance

▪ Energy Management

▪ Project Management

▪ Event Set-Ups/Tear Downs

▪ Receiving & Distribution (MDC)

▪ Fire Protection

▪ Recycling

▪ Furniture

▪ Roof Leaks

▪ Graffiti Removal

▪ Shredding

▪ Grounds Maintenance

▪ Signs

▪ Hazardous Waste

▪ Smells or Ventilation Issues

▪ Temperature Adjustment Calls

▪ Snow Removal

▪ HVAC issues

▪ Sprinkling Systems

▪ Interior Design

▪ Surplus

▪ Keys/Proximity Locks

▪ Vehicle Maintenance

Please note that Facilities does not supply white boards or bulletin boards. These must be purchased by your department through SLCCBuy and Facilities can install afterwards. Portable whiteboards are no longer supplied.

COVID-19 Related Forms

Additional SLCC Support

For technology issues including computers, phones, classroom audio-visual equipment (projectors, TVs), etc., contact:
IT Help Desk

For assistance with scheduling events at Salt Lake Community College or space request, visit & contact:
College Event Scheduling
Rules & Regulations
Heather Lynes