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FIX IT Customer Service

FIX IT is the customer service and communication branch of Facilities Services at Salt Lake Community College. If you have a physical facilities problem, please contact us through one of the following:

To submit a work order request ALWAYS INCLUDE: campus, building, room #, description, and pictures (if possible). For faster response time please email us.


Phone: 801-957-3911
Submit a Work Order Request here

College Event Set-up

Have an event reservation that requires facilities staff to physically setup?

For assistance with scheduling events at Salt Lake Community College or space request, visit & contact:

For assistance with event reservations, please call 801-957-4502

For general questions contact:

Susana Chaffos
Customer Service Manager
Taylorsville-Redwood Campus, GFSB 107D
Office: 801-957-4885
Fix It: 801-957-3911

To better serve you, please complete the customer service survey.

Hours of Operation

Regular Work Hours
Monday thru Friday 8 a.m.-4:30 p.m. 

After-Hours Maintenance
Monday - Friday: 4:30 p.m.-10 p.m.
Saturday: 7:30 a.m.-3:30 p.m.

Late After-Hours Maintenance
Monday – Friday 10 p.m. – 7 a.m.
Saturday starting 9 p.m.
Ending Monday 7 a.m.

Summer Hours
Monday - Thursday: 8 a.m.-4:30 p.m.
Friday, Saturday, Sunday: Closed
(Starting 5/17/2024 and ending 7/26/2024)

Campus Police: UHP

For Security, Campus, or Personal Emergency Assistance: 801-957-3800

Please Contact Campus Police:

  • Break In/Burglary
  • Broken Main Floor Locks, Doors & Windows
  • Fire on Campus or Grounds or In Buildings
  • Fire Systems in Constant Alarm
  • Medical Emergencies

For Emergencies call 911 or Campus Police 24-hour Dispatch: 801-957-3800


Below is a list of services SLCC can provide:

  • Building Maps/CAD Drawings
  • Cabinetry
  • Carpentry
  • Clocks (PRIMEX ONLY)
  • Courier Service
  • Custodial Services
  • Customer Service/FIXIT
  • Damage to Doors, Tiles or Walls
  • Electrical Work
  • Elevator Maintenance
  • Energy Management
  • Event Set-Ups/Tear Downs
  • Fire Protection
  • Furniture
  • Graffiti Removal
  • Grounds Maintenance
  • Hazardous Waste
  • Temperature Adjustment Calls
  • HVAC issues
  • Interior Design
  • Keys/Proximity Locks
  • Lighting Maintenance
  • Lost and Found
  • Motor Pool
  • Office Moves / Move Requests
  • Painting
  • Parking Lot Maintenance
  • Pest Control
  • Plugged Toilets, Sinks, Drains
  • Plumbing
  • Preventative Maintenance
  • Project Management
  • Receiving & Distribution (MDC)
  • Recycling
  • Roof Leaks
  • Shredding
  • Signs
  • Smells or Ventilation Issues
  • Snow Removal
  • Sprinkling Systems
  • Surplus
  • Vehicle Maintenance

Please note that Facilities does not supply white boards or bulletin boards. These must be purchased by your department through SLCCBuy and Facilities can install afterwards. Portable whiteboards are no longer supplied.

Additional SLCC Support

For technology issues including computers, phones, classroom audio-visual equipment (projectors, TVs), etc., contact:
IT Help Desk