FIX IT Customer Service

FIX IT is the customer service and communication arm of the Facilities division at Salt Lake Community College. If you have a physical facilities problem, please contact us through one of the following:


To submit a work order request please include: campus, building, room, description, and pictures to clarify request.

E-mail (preferred option):

Phone: 801-957-3911

Submit a Work Request Online

* Please do not send an email to the Facilities outlook group, these requests may not be met in a timely manner as a FIX IT request.


COVID-19 Related Forms


For general questions about Fix It contact

Susana Chaffos
Customer Service Coordinator
Taylorsville-Redwood Campus, GFSB 107C
Office: 801-957-4885
Fix It: 801-957-3911


Hours of Operation

Regular Hours
Monday thru Friday 8:00 am - 4:30 pm

(for after-hours emergencies only)
When calling, be sure to have detailed information including the problem and the room number.
Monday thru Friday
4:30 pm - 10:00 pm
7:30 am - 3:30 pm



For Security, Campus, or Personal Emergency Assistance:

Please Contact Campus Police

  • Break In/Burglary
  • Broken Main Floor Locks, Doors & Windows
  • Fire on Campus or Grounds or In Buildings
  • Fire Systems in Constant Alarm

In the event of Fire, or Medical EMERGENCY or Police Department

Call 911 or Campus Police 24-hour Dispatch: 801-957-3800

If there is no response to either number or e-mail above, call Campus Police 24-hour dispatch. Campus Police will contact the appropriate maintenance personal


Below is a list of assistance the Facilities Services can provide:

▪ Building Maps/CAD Drawings

▪ Lighting Maintenance

▪ Cabinetry

▪ Lost and Found

▪ Carpentry

▪ Motor Pool

▪ Clocks

▪ Office Moves / Move Requests

▪ Courier Service

▪ Painting

▪ Custodial Services

▪ Parking Lot Maintenance

▪ Customer Service/FIXIT

▪ Pest Control

▪ Damage to Doors, Tiles or Walls

▪ Plugged Toilets, Sinks, Drains

▪ Electrical Work

▪ Plumbing

▪ Elevator Maintenance

▪ Preventative Maintenance

▪ Energy Management

▪ Project Management

▪ Event Set-Ups/Tear Downs

▪ Receiving & Distribution (MDC)

▪ Fire Protection

▪ Recycling

▪ Furniture

▪ Roof Leaks

▪ Graffiti Removal

▪ Shredding

▪ Grounds Maintenance

▪ Signs

▪ Hazardous Waste

▪ Smells or Ventilation Issues

▪ Hot and Cold Calls

▪ Snow Removal

▪ HVAC issues

▪ Sprinkling Systems

▪ Interior Design

▪ Surplus

▪ Keys/Proximity Locks

▪ Vehicle Maintenance

Please note that Facilities does not supply white boards or bulletin boards. These must be purchased by your department through SLCCBuy and Facilities can install afterwards. Portable whiteboards are no longer supplied.

Additional SLCC Support

For technology issues including computers, phones, classroom audio-visual equipment (projectors, TVs), etc., contact:
IT Help Desk

For assistance with scheduling events at Salt Lake Community College or space request, visit & contact:
College Event Scheduling
Rules & Regulations
Heather Lynes

Tell us about your experience, please complete the customer service survey form so that we may better serve you.